Here are our Frequently Asked Questions about 240sweet:
When will my order ship?
We strive to ship your order ASAP, but since all of our marshmallows are hand crafted in small batches, please allow seven business days for your order to be shipped.
How long will the marshmallows last?
We guarantee that from the time your order is shipped, that all items will be good for at least one month. The expiration date is listed on the label. Please keep them out of direct sunlight and at room temperature.
Are your marshmallows Vegan?
No, we use Knox gelatin, which is pork based. Our Marshmallow Whip and Caramel Marshmallow Whip do not contain gelatin, but do contain egg whites.
Are your marshmallows Gluten Free?
Some are, some are not. Check the description to see if the flavor is gluten free or not. (for example – S’mores is not gluten free)
How should I store my marshmallows?
At room temperature, not in direct sunlight. Our marshmallows are sealed in air tight plastic bags. When opened, store the bag in a Ziploc bag for up to two weeks. Or, you can store our marshmallows in the freezer (in an air tight container), but not in the refrigerator.
How much is shipping?
All orders over $35 receive free shipping. Any orders under $35 will be charged $10 for shipping and handling (US only). We offer international shipping to Canada, Mexico and United Kingdom.
Do you have a store location?
Yes. Come stop by and see us! We are open Mon – Fri, 9:00am to 5:00pm. We are located at 9600 N US Highway 31, Columbus IN 47201.